Shipping and Returns

Shipping

Your orders are shipped within 1–3 business days after confirmation. Shipping is free for orders of 500 TL and above; for orders below this amount, the shipping fee is 49 TL.

Return and Withdrawal Rights

In accordance with the Regulation on Distance Contracts, you have the right to withdraw from the contract without stating a reason within 14 days of delivery. The product must be unused and in its original packaging.

Return Process

To request a return, contact info@misangrup.com.tr with your order number. For approved returns, the refund will be issued after the product has reached us.